[SailfishDevel] thoughts on custumer / harbour / developer communication

Sven Putze sailfish.os at hardcodes.de
Wed Dec 4 17:42:59 UTC 2013


Hi all,

a happy customer has downloaded a native app from the Jolla Store and now let's just assume that the impossible happens:
the app crashes.

* are crashdumps written anywhere on the device? Where?
* how will the developer get those files?
* is there an infrastructure (like on other platforms) that automatically uploads crashdumps, so that the developer can see them in his harbour portal?
* if no, is such an infrastructure planned?
* how can the customer reach the developer? Via Jolla?
* how can the developer communicate with such a customer?

BR.
Sven


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